Privacy policy
Privacy policy
Information on the processing of personal data
Personal data, for the purposes of this policy, refers to any information that identifies or could identify or be used to identify, contact or locate the person to whom that information or data belongs, including but not limited to. limit yourself to personal data such as: name, address, telephone number, fax, e-mail address, other and financial data meaning debit card information. Identification information does not include information collected anonymously or automatically (ie without the user's prior identification and consent) or demographic information that does not refer to an identified person.
What kind of personally identifiable information or personal data is collected by HCMAntistatic?
In the use and execution of the contract to which you are a party, HCMAntistatic will collect basic information about the user's personal profile from all its customers. The visitors of the website will not be processed the basic information mentioned above, except for the necessary cookies placed inside the website www.hcmantistatic.ro. HCMAntitatic collects the following additional information from customers: name, delivery address, contact / telephone number and e-mail address for e-mail, postal code, city, county.
What kind of organizations or companies collect data and information about me?
In addition to collecting personal data from HCMAntistatic customers, it also collects personal data from suppliers, collaborators and service providers (such as: express courier services, product shipping and delivery, banking financial institutions - banks) that could provide customer service HCMAntistatic, as well as the delivery and shipment of the ordered products through the website www.hcmantistatic.ro.
These suppliers may collect this information from our customers under the execution of the sale-purchase contract validly concluded by the voluntary and free provision of personal data by the customer in the order form and placing (sending) the online order on the website ours, www.hcmantistatic.ro.
HCMAntistatic does not control how these third parties (suppliers) use these categories of information, but to ensure greater security for our customers, we regularly ask them to tell us how they use and process the information and personal data they provide. have accessed and collected through us, as well as to inform us in a timely manner if any security incidents or any other potential attacks on personal data with which they have come into contact through us have occurred.
Some of these third parties may be intermediaries who act exclusively as a link in the distribution chain and who do not store, retain or use the information provided by them. HCMAntistatic.
How does the HCMAntistatic website use personal data information?
HCMAntistatic uses your personal data to be able to process orders online, to make appropriate service offers, as well as to be able to fulfill all purchase and sale requests on the website www.hcmantistatic.ro.
HCMAntistatic can send buying and selling opportunities on its website via e-mail to its customers HCMAntistatic, as well as any other information for marketing purposes related to the object of activity of the personal data controller. Also, HCMAntistatic will be able to use the personal data collected and processed in order to contact customers, following their requests to certain questions related to the operation of the website or to place orders, as well as to communicate or inform them provide any other information requested for this purpose.
With whom could personal data be shared?
The personal data of HCMAntistatic customers may also be shared with other customers who, for example, wish to evaluate transactions and orders made on the HCMAntistatic website with other authenticated customers or potential customers and visitors, through the review system. To this end, the review system will publicly display the following personal data: Name, surname, review given, and the message sent by the evaluator.
The evaluator means the authenticated customer who submits a review following the verified purchase of the ordered products through the HCMAntistatic website.
How is HCMAntistatic stored personal data?
Personal data collected and processed by HCMAntistatic is stored securely and is not accessible to third parties or employees of HCMAntistatic, except for the use as indicated above, in accordance with this privacy policy. HCMAntistatic also periodically undertakes to collaborate with specialists in the field of personal data protection and with technology specialists in order to carry out additional checks on the way in which personal data are processed and collected through the website www.hcmantistatic.ro .
What are cookies and how are they used on the HCMAntistatic website?
Cookies are small, technically offensive files placed inside your electronic device or browser.
We use cookies primarily to obtain information about the preferences of our visitors and users, as well as about the products and services that they select or show an obvious interest in them. We also use cookies for security purposes in order to properly protect our authenticated customers / buyers, as well as to provide them with a more enjoyable browsing experience overall.
For example, an authenticated client will be able to retain in his internet browser (browser) the authentication data without entering them again at each session of accessing the website www.hcmantistatic.ro. Cookies may also automatically disconnect the authenticated client after a certain period of time, for the purpose and interest of increasing the security level, as well as in the interest of preventing unauthorized access to the user account by other third parties. people.
How does HCMAntistatic use the personal data collected?
HCMAntistatic uses personal data, including, but not limited to, IP addresses, Internet service providers and browser types used to analyze trends, to properly manage the website, to track and monitor the activity of a visitor or customer on the site, as well as to collect broad demographic information in order to improve our products and services, including in order to create a more enjoyable browsing experience.
Which partners or service providers have access to the personal data of visitors and / or customers authenticated on the HCMAntistatic website?
HCMAntistatic a încheiat și va continua pe perioadă nedeterminată să încheie mai multe parteneriate, precum și alte afilieri cu un număr nedeterminat de furnizori, în funcție de necesitățile concrete ale administratorului. Acești furnizori vor putea avea acces la anumite informații despre vizitatorii și clienții HCMAntistatic pentru ca să își poată îndeplini în mod corespunzător față de Utilizatori și Cumpărători toate obligațiile legale și contractuale ce decurg din încheierea unui contract.
HCMAntistatic's privacy policy allows it to disclose personal information and data of its visitors or customers in order to properly comply with a judgment, sentence, court order and the like, or a subpoena or request from a designated authority. legally entitled to receive this information.
We will also be able to disclose personal data when reasonably necessary and in the legitimate interest, in order to further protect the integrity and security of the personal data of visitors and customers logged on to the site.
How does HCMAntistatic keep personal data safe?
All HCMAntistatic employees, collaborators, partners and suppliers are constantly familiar with the provisions of our security policies and practices regarding the processing and protection of personal data. The personal data of our authenticated visitors and customers is only accessible to a limited number of qualified staff, collaborators and employees who are provided with clear instructions and guidance by HCMAntistatic on how to access and use this information.
HCMAntistatic periodically undertakes to conduct audits through qualified, authorized and specialized personnel and to periodically check independently, at least every three months, all security systems to ensure that they are operating at the appropriate parameters. and that antivirus systems and databases are up to date.
Information considered sensitive, such as debit card numbers, is protected by authorized providers through special security and encryption protocols, in order to protect all information sent over the Internet and in connection with the www.hcmantistatic.ro website.
While HCMAntistatic undertakes to take reasonable and regular legal steps to maintain a secure site, in accordance with applicable requirements and applicable law, all electronic systems and communications as well as databases are and remain subject to errors, manipulation and cyber attacks of data so that we cannot absolutely and without exception guarantee that such events will never take place, defined by law, HCMAntistatic will not be liable to Visitors, Users / Buyers or other third parties who access the website www.hcmantistatic.ro, as a result of such events.
How can visitors, users and / or buyers access, correct or rectify any inaccuracies or inconsistencies regarding their personal data?
Visitors, users, customers / buyers, as well as any other third parties will be able to contact us at any time and absolutely free of charge by e-mail to access, update, rectify or delete personal data in connection with them and to clarify any other inaccuracies or inconsistencies regarding their personal data.
Can a visitor delete or deactivate the personally identifiable information collected by the site?
We offer the possibility to our clients to request at any time and free of charge the deletion / deactivation or blocking of personal data from the database of the HCMAntistatic website. However, it is still possible to keep certain residual information under strict conditions and in accordance with the legal provisions in force for a certain period of time.
Anyone requesting the deactivation of their personal data will be able to request this in a written request. HCMAntistatic will in no case sell, transfer or use the personal data of which it has become aware in the exercise of its commercial activity.
Information on minors and the processing of personal data by HCMAntistatic
The safety of minors on the Internet is also one of our top priorities. HCMAntistatic encourages parents as well as guardians to observe, participate and / or regularly monitor and properly guide the work of minors in the online space.
HCMAntistatic does not knowingly collect personally identifiable information of minors under the age of 13. If you consider or appreciate the fact that your child has provided any personal data on the website www.hcmantistatic.ro, we encourage you not to hesitate to contact us immediately as soon as possible and we will submit to this end, all necessary efforts to remove such information from our database immediately.
What happens if the privacy policy changes?
In view of the untimely legislative changes to the processing and protection of personal data, HCMAntistatic undertakes to inform the public accordingly of the least essential changes to our privacy policy by posting suggestive notices on the main page of the website. HCMAntistatic, by e-mail or by indicating the exact date on which the most recent change of any kind was made to the privacy policy.
However, if HCMAntistatic changes the provisions of this privacy policy to such an extent that it could lead to the disclosure of information and personal data that a person has previously requested not to be disclosed, HCMAntistatic undertakes accordingly contact that person to obtain consent to the processing or to prevent the unauthorized transmission of information.
In all cases, anyone who accesses the HCMAntistatic website is fully responsible for how they use and transmit information from / to the HCMAntistatic website, who undertakes to periodically consult all our policies in order to be informed of the most recent changes to these policies.
Information on links and product placement by HCMAntistatic
The www.hcmantistatic.ro website may contain links, hyperlinks, references, attachments or links to other websites.
Please note that when you access any of these links, you immediately leave the platform managed by HCMAntistatic, which is not responsible for any damage caused or leakage of data or personal information, the visitor, users or customer / buyer being fully responsible to always exercise caution and diligence in the use of the websites he accesses in the online space, and is still obliged to consult all the statements and privacy policies of the websites he accesses as these privacy policies may differ significantly from those belonging to HCMAntistatic.
Period of storage of personal data
The personal data collected by HCMAntistatic will be processed for the entire period of execution of the contract, as well as after the termination of the contract, for a period of 3 years. If the retention of personal data collected is absolutely necessary for a period longer than 3 years, the data will be processed in accordance with applicable law or in accordance with the retention periods provided by the relevant legislation and the retention policy established by HCMAntistatic.
As for the personal data collected for the transmission of commercial communications, they will be processed until the date of withdrawal of consent.
Questions and complaints
If you have any questions or concerns regarding the processing of your personal data or if you wish to exercise any of the rights set out in the RGPD, respectively,
- Right of access: you can ask us (i) for confirmation of whether or not personal data is processed and, if so, access to and information about that data, and (ii) a copy of your personal data. which we hold (art. 15 of the RGPD);
- Right to rectification: you can inform us of any change in your personal data or you can ask us to correct the personal data we hold about you (art. 16 of the RGPD);
- Right to be deleted ("right to be forgotten"): in certain situations (such as (i) the case where the data was collected illegally, (ii) the deadline for storing the data has expired, (iii) you have exercised the right to object or (iv) the processing of data was carried out on the basis of consent and you have withdrawn your consent), you can ask us to delete the personal data we hold about you (art. 17 of the RGPD);
- Right to restrict the processing: in certain situations (such as the case where the accuracy of this data or the lawfulness of the processing is disputed), you may ask us to restrict the processing of your data for a certain period (art. 18 of the RGPD);
- Right to data portability: ask us to send your personal data to a third party or directly to you (art. 20 of the RGPD);
- Right to object: in certain situations (such as processing based on the legitimate interest of the legitimate interest), you can ask us not to process your data (art. 21 of the RGPD);
În cazul în care folosim datele dvs. personale pe baza consimțământului, aveți dreptul să retrageți acest consimțământ în orice moment. În această situație, datele dvs. nu vor mai fi prelucrate de către HCMAntistatic, cu excepția cazului în care o dispoziție legală ne obligă la păstrarea și arhivarea acestora. În orice caz, vă vom informa dacă există o astfel de prevedere legală și o vom indica în mod expres.
In order to exercise the rights mentioned above, you are always welcome to contact us by any means of written communication, respectively by e-mail at office@hcmantistatic.ro, by mail, by registered letter and confirmation of the address our office in Arad, 16 Bogdan Voievod Street, Arad, Romania or even by phone, at no. by phone: 0740218774.
If you consider that your request has not been properly resolved by HCMAntistatic, you may file a complaint with the National Authority for the Supervision of Personal Data Processing. The contact details of the personal data processing supervisory authority being: Bucharest, G-ral Blvd. Gheorghe Magheru 28-30, Sector 1, postal code 010336, telephones: +40.318.059.211; +40.318.059.212: e-mail: anspdcp@dataprotection.ro.